Too Many Hierarchies? The Daily Struggle for Control of the Workspace

نویسندگان

  • Richard Boardman
  • Robert Spence
  • M. Angela Sasse
چکیده

This paper reports research aimed at improving cross-tool support for personal information management (PIM). We present results from a study in which we investigated how users manage three collections of personal information: documents, email and web bookmarks. These findings have motivated the design of a software prototype that allows users to mirror folder structures between various PIM tools. We discuss the results of an initial evaluation that suggest that this approach may offers benefits to many users including improved control and consistency.

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تاریخ انتشار 2003